1.  This website (“Site”) is owned by PHD911.COM (S) PTE. LTD. ("Phd911").  This Privacy Policy (“Policy”) applies to information supplied by you on this Site. 
  2.  By accessing this Site or supplying any information via this Site, you agree to all the terms of this Policy.  If you do not agree to all the terms of this Policy, please discontinue your access and do not supply any information via this Site. 
  3. All defined terms in the Phd911 Website Terms And Conditions, and the Membership Terms shall apply to this Policy unless specifically defined in this Policy.
  4. In order to improve our online services to you, we collect data anonymously by way of “cookies.”  Cookies help us measure the number of visits, average time spent, page views and other statistics relating to your access to this Site.  This information allows us to better administer the Site and provide a more tailored and user-friendly service to our Site visitors.  Cookies are small data files that are sent to your browser from our Site and are stored on your computer’s hard drive.  Each time you visit our Site from the same computer, the cookie will be retrieved from your computer, enabling our Site to recognise your computer as having previously visited our Site and thereby increase the functionality of our Site on your computer.  Our cookies cannot be used to get data from your hard drive, to get your email address or any other data that can be traced to you personally.  Most web browsers can be set to notify you when you receive a cookie or to prevent cookies from being sent; if you use these features, you may limit the functionality we can provide you when you visit our Site.
  5. For some services or areas on the Site, we may ask you to register and to provide us with information about yourself and/or your company such as your name, email address, and other types of identity or contact information.  Further, if you wish to purchase products or obtain services from us via this Site, we will request that you provide more personal information in order for us to process payment and delivery, which may include financial information (such as credit card and billing information), recipient information, billing address, delivery address, email address and telephone number.  Once you provide us with information about yourself and/or your company, your browsing on this Site will no longer be anonymous.
  6. Phd911 respects the privacy of your personal information and wishes to assure you that your private information will be treated as confidential and with high standards of security.
  7. By providing the information requested to Phd911, you hereby consent to the following:

7.1 Any personal information provided by you to Phd911 through this Site may be used:

7.1.1        to provide products or services to you;

7.1.2        to verify and process your personal particulars and payments;

7.1.3        to process, record, execute, monitor, and/or archive your online orders, requests and transactions;

7.1.4        to respond to your requests and queries;

7.1.5        to communicate with you;

7.1.6        to customise your online experience according to your chosen interests and preferences and enhance your current and future visits to the Site;

7.1.7        to advise you of other products and services, which may be of interest to you;

7.1.8        to make suggestions to you and other users of the Site;

7.1.9        to conduct marketing research, user profile and statistical analysis;

7.1.10      to update Phd911’s records;

7.1.11      to improve the design and marketing of our range of services and related products for customer use;

7.1.12      to solicit and record your opinions and feedback through online surveys and feedback requests if you choose to participate;

7.1.13      to comply with law, the requests of law enforcement and regulatory officials, or orders of court;

7.1.14      to enforce our legal rights and remedies; and

7.1.15      for any other purposes for which we have obtained your consent, including during the registration process under our Membership Terms

7.2  Phd911 may disclose your information to the individuals and entities listed below, but your information will not be revealed by Phd911 to any other third  party, unless Phd911 has your permission, or is under either a legal or regulatory obligation or any other duty to do so:

7.2.1        Phd911 will disclose your Member Data to any person who requests online access to your Member Data using either your User ID and Keyword, or your User ID and Password.  Your attention is therefore drawn to your obligations in the Membership Terms to maintain the confidentiality of your User ID, Keyword and Password.

7.2.2        Phd911 will disclose your personal contact information to suppliers, printers, distributors of products ordered by you, and to transport, courier and forwarding companies delivering those products (collectively “Suppliers”). Phd911 will disclose your Member Data to Suppliers for the purposes of printing, producing and delivering Cards ordered by you.

7.2.3        Phd911 uses the services of third party service providers to host and manage data from this Site.  Data containing the information you provide may be transmitted to and hosted in data centres inSingapore or outsideSingapore by our third party service providers, and processed and managed by such third party service providers.  Our third party service providers will be granted access to data only to the extent necessary to provide services to Phd911, and for no other purpose.  Our service providers are bound by confidentiality obligations to keep all data confidential.

7.2.4        The information provided by you at this Site may also be disclosed by Phd911 to, and processed by:

        • Regulators and law enforcement officials;
        • Lawyers;
        • Auditors;
        • Third party service providers & consultants;
        • Credit, debit and charge card companies, banks and other entities processing payment instructions given by you through this Site; and
        • Any agent or subcontractor, including but not limited to agents, Suppliers, distributors and business partners (collectively “Associates”).

7.3          In providing your address, telephone number, facsimile number or email address you agree that Phd911, and its Associates may contact you by mail, telephone, facsimile or email.  However, if you indicate with your submission of information that you do not wish to receive any promotional material from Phd911, we will not send any promotional material to you.

7.4          By providing us with information, you acknowledge and agree that we may store, process and use personal data collected in the course of our relationship.  By providing us with information, you specifically consent to the transfer of data containing such information outside of the country or jurisdiction where it was collected for the purposes described in this Policy.

7.5          Data containing information provided by you is retained as long as the purpose for which the data was collected continues. The data is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect Phd911’s interests.

7.6          There may be certain platforms, forums, features or pages on this Site that allow you to supply or publish information generally to the public at large, or to a limited community of other users of this Site.  Once such information is supplied or published publicly, Phd911 will have no control over its use or disclosure by other third parties.  You hereby agree that Phd911 shall have no responsibility or liability for any such information that you supply or publish publicly on this Site, and that such information may be freely used for any purpose by any person.

8.  Phd911 reserves the right to amend its prevailing Privacy Policy at any time and will place any such amendments on this Site.
9.  This Policy is governed by and shall be construed in accordance with Singapore law including without limitation the provisions of the Evidence Act (Chapter 97) and the Electronic Transactions Act (Cap. 88), without giving effect to any principles of conflicts of law.  By accessing this Site and providing information requested, you submit to the non-exclusive jurisdiction of theSingapore courts.

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