Terms & Conditions




By clicking on the “I Accept” button or checking the “I Accept” box at the end of this Account registration process, you hereby agree to be bound by these Online Membership Terms and Conditions (“Membership Terms”) as well as the Phd911 Website Terms And Conditions (including our Privacy Policy (collectively “Web Terms”) which are hereby incorporated by reference into these Membership Terms:

1              Definitions

1.1          All defined terms in the Web Terms , apply to these Membership Terms unless specifically defined in these Membership Terms.

2              User ID, Keyword, Password, Member Data

2.1          You agree that your Account is for your sole, personal use (or that of the entity on whose behalf you are entering into these Membership Terms).  You hereby agree not to:

2.1.1       share with or permit others to use your Account; or

2.1.2       assign or otherwise transfer your Account to any other person or entity.

2.2          You shall provide Phd911 with accurate, complete, and up-to-date Member Data.  Failure to do so shall constitute a breach of these Membership Terms, which may result in the restriction, suspension or immediate termination of your Account. 

2.3          As part of the registration process for the Account, you will select a user name ("User ID"), a keyword (“Keyword”) and a password ("Password").  You may not:

2.3.1       select or use a User ID of another person with the intent to impersonate that person;

2.3.2       use a name subject to the rights of any other person without authorisation; or

2.3.3       use a User ID that Phd911, in its sole discretion, deems inappropriate or offensive.

2.4          You shall promptly notify Phd911 of any known or suspected unauthorised use(s) of your Account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your Keyword or Password.  You shall be solely responsible for safeguarding and maintaining the confidentiality of your User ID, Keyword and Password. 

2.5          You may decide to disclose your User ID and Keyword to your next of kin, executor, administrator or medical practitioner for the purpose of granting them access to your Member Data.  You agree and acknowledge that any person who has access to your User ID and Keyword will be granted read access to your Member Data.  You agree to keep your Password strictly confidential, and you agree and acknowledge that any person who has access to your User ID and Password will have read and editorial access to your Member Data.

2.6          You shall be bound by and responsible for, and Phd911 shall be entitled to rely on, all communications transmitted through the use of your User ID and Password, and all such communications shall be deemed to be communications made and issued by you.

2.7          You shall be responsible for the accuracy, completeness and lawfulness of all Member Data, User Content, messages, and all online activity at the Site transmitted or conducted through the use of your User ID and Password, and for ensuring that your Member Data is kept updated at all times. 

2.8          You agree that Phd911 shall not be liable for any injury, loss, damage, cost or expense incurred by you as a result of any third party’s reliance on your Member Data.

2.9          Phd911 shall have no responsibility or liability for any loss, damage, cost, expenses, or liabilities arising as a result of or in connection with the wrongful or fraudulent use of your User ID, Keyword and/or Password.

2.10        You undertake to keep your Member Data updated at all times such that it is accurate, current and complete.  To change or update your Member Data, please click here.

2.11        You agree that Phd911 reserves the right to change or re-assign User IDs, Keywords and/or Password(s) by giving you notice.  Phd911 shall not be liable for any loss, damage, cost or expense incurred by you as a result of such change or re-assignment.

3              Use of Member Data

3.1          By providing the information requested for your Account and your Member Data, you hereby consent to Phd911’s use and disclosure of all such information and Member Data for the purposes set out in our Privacy Policy.

4              Suspension and Termination of Account

4.1          You agree that Phd911 has the right in its sole and absolute discretion and without notice to:

4.1.1       restrict, suspend, or terminate your access to all or any part of the Services; and/or

4.1.2       terminate, deactivate or suspend your Account, delete your Account and all Member Data and related information and files in your Account, without assigning any reason.  Without prejudice to the generality of the above, Phd911 reserves the right to deactivate and terminate your Account and/or your access to all or any part of the Site or Services if it has been inactive for a period of six (6) months or more, or if you are in breach of any of our Web Terms or these Membership Terms or if Phd911 believes that you have been using your Account for unlawful and/or undesirable activities.

4.2          You agree not to hold Phd911 liable or responsible for any loss or damage incurred by you arising out of or in connection with the suspension and/or termination of your Account.

5              Member Obligations

5.1          You represent and warrant that you have read and agree to be bound by our Web Terms [insert hyperlink] and these Membership Terms.

5.2          You acknowledge that the Site and Services are used by a community of users, and you hereby agree and undertake:

5.2.1       to treat all users with respect and civility;

5.2.2       not to annoy, pester, solicit, harass, threaten, offend, insult, abuse, defame, or injure any other users, or commit any unlawful or tortious acts against other users;

5.2.3       not to spam, mail bomb, send viruses, spyware, malware, worms or other damaging material to other users, or act in any manner that adversely affects the use of the Services by other users; and

5.2.4       not to harvest or otherwise collect information about users, including email addresses, without Phd911’s prior written consent.

5.3          Any infringing, fraudulent, abusive, or otherwise illegal activity, or any breach of the Web Terms or these Membership Terms, shall be grounds for termination of your use of the Site and Services and/or your Account, at Phd911's sole and absolute discretion, and you may be reported to the appropriate law-enforcement agencies.

5.4          You agree to indemnify and hold Phd911, and its subsidiaries, affiliates, officers, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:

5.4.1       any Member Data and/or User Content provided by you, including any inaccurate, incomplete or unlawful Member Data or User Content;

5.4.2       your use of any Services;

5.4.3       your breach of warranty, or breach of any terms and conditions of these Membership Terms; or

5.4.4       your misrepresentation, fraudulent acts, tortious acts, breach of contract, or violation of any rights of another person or entity.

6              User Content & Licence

6.1          Please exercise respect when participating in any community feature on the Services which permits you to upload or submit User Content. 

6.2          You may not submit, upload or publish on the Site or through Phd911:

6.2.1       any User Content that is inaccurate, misleading, libellous, defamatory, threatening, pornographic, an invasion of privacy, obscene, indecent, lewd, crude, abusive, improper, illegal, political, racist, religious, blasphemous, offensive, false, misleading, an infringement of any intellectual property or other rights of a third party, or would otherwise violate or encourage the violation of any law (including the Official Secrets Act (Cap.213)) or the proprietary or other rights of any third party; 

6.2.2       any User Content that solicits funds, or includes programs that contain viruses, Trojan horses, worms, time bombs or any other programs designed to impair the operation and functionality of the Site, Services, Servers, or any computer; or

6.2.3       without the relevant third party owners’ permission, any links to third party websites or use any third party trade marks, (individually and collectively “Improper Works”).

6.3          If, at any time you upload or post User Content to the Site you automatically:

6.3.1       grant Phd911, its affiliates, subsidiaries and subcontractors (including its data and content hosting servers and delivery networks) a non-exclusive, royalty-free, irrevocable, perpetual and worldwide licence to access and use the User Content in connection with the provision of the Services; 

6.3.2       represent and warrant that:

(i)             all User Content are your own original works and creations and do not and will not infringe the copyright or any other intellectual property or other rights of any third party;

(ii)            none of the User Content are proprietary or (save for Member Data) confidential;

(iii)           none of the User Content constitute Improper Works, nor will they expose Phd911 to any civil or criminal proceedings in any part of the world; and

(iv)          the use by Phd911 and other users for the purposes and in the manner set out in this Clause 6.3, and the hosting of the User Content on the Servers by Phd911 will not require any further licences from, or infringe any intellectual property or other rights of, any third party.

6.4          Phd911 at all times retains the sole discretion to remove or decline to accept any User Content from the Site without assigning any reason whatsoever.  Without limiting the foregoing right, Phd911 may monitor the Site for Improper Works (but is not obliged to do so) and reserves the right to remove any User Content which Phd911 believes are Improper Works, or which is or may be the subject of any dispute.

6.5          You agree to indemnify and hold Phd911, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of any User Content or Improper Works you submit, post to or transmit through the Site or Services.

6.6          The copyright and intellectual property rights in all User Content which belong to you prior to uploading on this Site shall be retained by you, subject to the licences granted by you under these Membership Terms (including under Clause 6.3), and subject to Phd911’s rights in the compilation of all User Content.

7              Use of Services

7.1          General

You acknowledge and agree that:

7.1.1       Some Services are subject to further terms and conditions or the execution of a separate contract between Phd911 and yourself.

7.1.2       Phd911 shall be entitled at any time, at its sole discretion and without prior notice, to:

(i)             add to, vary, terminate, withdraw or suspend the whole or any part or feature of any Service; and/or

(ii)            add new Services.

7.1.3       Where new Services are added, these Membership Terms and the Web Terms will also apply to such new Services, in addition to any further terms and conditions notified to you.

7.2          Online Ordering of Products

7.2.1       The terms and conditions governing online ordering of Cards and other Products can be found at Online Store Terms & Conditions and are hereby incorporated by reference into these Membership Terms.

7.2.2       If you order Cards for delivery to you, you acknowledge and accept that there is an inherent risk that your Member Data contained on the Card may be intercepted and/or accessed by third parties prior to delivery.

8              Fees

8.1          The initial registration with the Site is free.

8.2          Phd911 may offer the use of any Service subject to payment of a fee or other charges to Phd911.  If you wish to use such Service, you shall make full and prompt payment to Phd911 of the applicable fees in accordance with the payment terms specified by Phd911 at the point of transaction.  Unless otherwise stated, all fees are quoted inSingapore dollars.

8.3          You acknowledge and agree that Phd911 in its sole and absolute discretion, may now or in the future impose a fee or vary any fee for any Service by notifying you.

8.4          If you do not agree to make payment of such fee or varied fee after being notified, you may close your Account and discontinue your access of the Service.

8.5          In the event that Phd911 terminates or withdraws the operation of any Service, Phd911 shall refund any fees paid by you to Phd911, on a pro-rated basis for the remaining and unexpired portion of the term for such specific and relevant transaction.

8.6          If your Account is terminated at any time by Phd911 for breach of the Agreement, or if you cancel any payable Service, you shall not be entitled to any refund of any fees that have been paid to Phd911.

9              Evidence

9.1          You hereby agree that:

9.1.1       all records of Phd911 relating to the Services, your use or access of the Services or the Site, your Account, your Member Data, your particulars, any Content, or this Agreement (collectively “Records”), though in electronic form, are written documents, and you shall not dispute or challenge the validity or enforceability of any Record on the grounds that it is not a written document, is in electronic form, or was produced by or is the output of a computer system, and you hereby waive any such right you may have at law; and

9.1.2       the Records, though in electronic form, are original documents, and you will not challenge the admissibility of any Record on the grounds that it is made in electronic form.

10            Acceptance

10.1        Please click on the checkbox on the registration form to indicate your acceptance of these Membership Terms.

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Uses codes and terminology developed by  World Health Organisation